Refund policy

Refund Eligibility

We do not offer refunds or returns except in the following case:

• The product is defective, damaged, or does not function as intended upon delivery.
  

Return Window

• You must contact us within 7 days of receiving your order to request a return.
  

• Requests made after 7 days will not be accepted.
  

Return Conditions

To be eligible for a return:

• The item must be returned in its original condition.
  

• Proof of purchase (order number or receipt) is required.
  

Return Shipping

• Customers are responsible for all return shipping costs.
  

• Shipping fees are non-refundable.
  

Refund Process

• Once the returned item is received and inspected, we will notify you of approval or rejection.
  

• Approved refunds will be issued to the original payment method.
  

• Please allow 5–10 business days for the refund to appear on your statement.
  

Non-Refundable Items

• Items that are not defective or damaged.
  

• Items returned after the 7-day window.
  

• Items damaged due to misuse, neglect, or normal wear and tear.
  

Contact Us

To request a return or report a defective product, contact us at:

📧 vindaloosingh1@gmail.com